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  1. Help Center
  2. FAQ

FAQ

  • My company is tax-exempt. How can I submit our tax-exemption form?
  • Can I request gamma irradiation for my serum?
  • How do I make sure my serum is heat inactivated?
  • Can I cancel my order?
  • How can I get a quote?
  • How can I get a copy of a CoA or CoO?
  • How can I get a copy of my invoice?

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Request Support by Phone 800.543.6464
Our Customer Service Representatives are available Monday through Friday 7:00 am to 4:00 pm PT
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https://support.geminibio.com/hc/en-us/requests/new
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Request Support
Submit a request or email us customerservice@geminibio.com
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https://store.geminibio.com/s/
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Orders
Place orders through our eCommerce website
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https://support.geminibio.com/hc/en-us/categories/9848147813908
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Frequently Asked Questions